Tenants repeatedly asked for footfall data the mall could not provide, weakening lease negotiations.
A regional mall turns tenant footfall data into a leasing asset
Counting lines at every entrance, escalator and tenant frontage on XCORE-32 boxes deliver per-tenant traffic reports the leasing team sells with.
Shopping Mall9 floors · 210 counting lines · per-tenant reporting
At a glance
Project snapshot
The essentials at a glance.
| Industry | Shopping Mall |
| Scale | 9 floors · 210 counting lines · per-tenant reporting |
| Hardware | XCORE-32, XCAN VMS / Cloud |
| Key algorithms | People Counting & Flow, Crowd Density Estimation, License Plate Recognition, Fire Exit Blocked |
Challenge
The challenge
What the site was dealing with before deployment.
Crowd surges during events created genuine safety exposure with no way to measure density.
Solution
What we deployed
The configuration and how it was rolled out.
- Counting lines configured at all entrances, escalators and each tenant frontage on XCORE-32 appliances.
- Crowd density estimation across atria and event spaces with tiered warning thresholds.
- Car-park LPR and space occupancy feeding availability signage and tenant reporting.
- Automated monthly per-tenant traffic reports issued by the leasing team.
Outcome
Results
Measured outcomes after go-live.
- Per-tenant traffic reporting became a leasing asset, contributing to a 22% improvement in renewals.
- Event crowding is now monitored live and managed before it becomes unsafe.
- Fire-exit obstruction alerts removed a recurring compliance finding.
Solutions
Solutions used in this project
Retail & Commercial
Shopping Mall & Commercial Complex
Measure tenant traffic, manage crowds and secure a complex that never closes - all on one platform.
View solutionRetail & Commercial
Smart Retail & Chain Store
Know your real customer traffic, protect your stock and keep every store consistent - from one dashboard.
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